A fixed monthly payout
Your payout is set by your store’s OPD (orders/day) slab — a flat monthly amount, not a per-unit rate.
Franchisee Partner Opportunity
Become a Zepto Franchisee Partner
Run the store. Own the upside.
An introduction to the COST + OPD payout model — a fixed monthly payout set by your store’s order volume, lifted by an SLA performance incentive.
One month’s payout · illustrative
₹0
OPD 2,000 slab · base ₹2,25,000 + SLA 3 incentive · manpower reimbursed
- Base payout · OPD 2,000 slab
- ₹2,25,000
- SLA incentive · score ≥ 95%
- +₹75,000
Illustrative only — your OPD slab, SLA score and the resulting payout vary by site and month. Manpower and most operating costs are reimbursed separately by Zepto.
- 1,100+
- Dark stores operated across India
- 70+
- Cities served under the Zepto network
- 10 min
- Delivery standard that shapes daily order volume
- 2,200+
- Highest OPD per store in quick-commerce
As a Franchisee Partner, you run first-mile fulfilment for your site — hiring and managing manpower, hitting service targets, and earning through a transparent, slab-based payout: the COST + OPD Model. Zepto reimburses your manpower and covers most operating costs.
How you earn
The COST + OPD Payout Model
A fixed monthly payout set by your OPD slab, lifted by an SLA performance incentive — the same model for every partner, every site.
How you’re paid. Your store earns a fixed monthly payout set by its OPD (orders per day) slab — a flat national amount, not a per-unit rate. On top of that sits an SLA performance incentive when you beat your service targets. Zepto reimburses your manpower and covers most operating costs separately, so the payout is yours to keep.
OPD Slab Payout
+SLA Incentive
=Your Monthly Payout
Zepto reimburses your manpower and covers most operating costs on top — they are not netted out of this payout.
Earn more as you scale
Higher sustained OPD moves you into a higher slab — ₹50,000 at the entry band rising to ₹3,75,000 at 5,000+ OPD.
Performance pays
Beat your SLA targets and an incentive is added on top — up to +₹1.5 lac a month for market-leading service.
Two Parts to Every Payout
Your monthly payout is a fixed OPD-slab base, plus an SLA performance incentive when you beat your service targets.
OPD Slab Payout
- A flat monthly payout set by your site’s OPD (Orders Per Day) slab.
- One national payout table — no per-unit maths and no city-by-city variance.
- Ranges from ₹50,000 at the entry slab to ₹3,75,000 at 5,000+ OPD.
- Manpower is reimbursed by Zepto separately, so this payout is yours to keep.
SLA Incentive
- Added on top of your base payout once your weighted SLA score clears each tier.
- +₹25k at ≥85%, +₹50k at ≥90%, +₹75k at ≥95%, and +₹1.5 lac above 98%.
- Miss the targets and the same scale applies as a deduction — service discipline pays both ways.
A flat monthly payout for your OPD slab
COST + OPD: Payout & SLA Incentive
Monthly OPDMonthly payoutROI
- 0 – 499₹50,0007%
- 500 – 999₹1,00,00015%
- 1,000 – 1,499₹1,25,00018%
- 1,500 – 1,999₹1,75,00026%
- 2,000 – 2,499₹2,25,00033%
- 2,500 – 2,999₹2,50,00037%
- 3,000 – 3,499₹2,75,00041%
- 3,500 – 3,999₹3,00,00045%
- 4,000 – 4,499₹3,25,00048%
- 4,500 – 4,999₹3,50,00052%
- 5,000+₹3,75,00056%
SLA tierWeighted scoreAmount
- Max Deduction≤ 50%-₹1,50,000
- Deduction 3≤ 55%-₹75,000
- Deduction 2≤ 60%-₹50,000
- Deduction 1≤ 65%-₹25,000
- On target65% – 85%—
- SLA 1≥ 85%+₹25,000
- SLA 2≥ 90%+₹50,000
- SLA 3≥ 95%+₹75,000
- Max Incentive> 98%+₹1,50,000
One national payout per OPD slab — no per-unit maths, no city variance. ROI% is the annual payout on the ₹80 lac security deposit.
Manpower (Associate, Shift Incharge, Security Guard, Loader, Housekeeper) is reimbursed by Zepto at city-specific salaries, and most operating costs are covered too. The FR carries only a fixed opex of ₹54,000 / month plus consumables.
Earn an SLA incentive — up to +₹1.5L
Your weighted SLA score is built from four operational metrics. Clear a tier and the incentive is added to your monthly payout; fall below target and the same scale applies as a deduction.
40%
Instore Speed (FM80P)
Time to pick and pack one outbound order in store
30%
DH Defects (Non-Café)
Dispatch-hub quality — fewer defects, higher score
20%
Dock-to-Stock (D2S 95P)
How fast inbound stock is put away
10%
Task Adherence
Expiry, RU-bag cycle count, defects and FC tasks done on time
Incentive / deduction scale
−₹1.5L
−₹75k
On target
+₹75k
+₹1.5L
Demand across the basket
What a Zepto store fulfils
Quick-commerce demand spans everyday essentials to electronics — every category a partner's store fulfils contributes to order volume, and to the OPD slab your payout is set by.
Model it yourself
Estimate your monthly payout
Set your city, order volume and performance to see how the COST + OPD model builds your payout — your OPD slab plus the SLA incentive you earn.
City
SLA performance scenarioPayout is national — the city sets the manpower salaries Zepto reimburses (shown below).
SLA 1 at ≥ 85% weighted SLA score → ₹25,000 / month. Scores below 65% incur deductions from −₹25,000 down to −₹1,50,000.
Estimated monthly payout
₹2,00,000
1,800 OPD · 1,500 – 1,999 slab · Mumbai
- OPD-slab payout
- ₹1,75,000
- SLA incentive
- +₹25,000
Annual payout
₹24,00,000
ROI on ₹80L deposit
30%
Manpower · reimbursed by Zepto₹93,000/mo
- Associate
- ₹18,000
- Shift Incharge
- ₹25,000
- Security Guard
- ₹18,000
- Loader
- ₹20,000
- Housekeeper
- ₹12,000
FR fixed opex ₹54,000/mo · manpower & most operating costs covered by Zepto.
Illustrative estimate. Payout is set by the OPD slab and the final weighted SLA score; ROI% is annual payout ÷ the ₹80,00,000 security deposit. Actual figures are governed by the executed commercial terms and vary by site and month.
Want returns on your investment too? Open the ROI calculator.
Worked Example — One Full Payout Cycle
A store sustaining 2,000 OPD (orders/day) with a strong ≥95% weighted SLA score.
OPD slab
2,000 – 2,499
Orders per day at the site
Base monthly payout
₹2,25,000
Flat payout for this OPD slab
SLA incentive
+₹75,000
Weighted SLA score ≥ 95% (SLA 3)
Total monthly payout
₹3,00,000
Base payout + SLA incentive
Annualised
₹36,00,000
₹3,00,000 × 12 months
ROI on deposit
45%
Annual payout ÷ ₹80 lac security deposit
Illustrative only — your OPD slab, SLA score and the resulting payout vary by site and month. Manpower and most operating costs are reimbursed separately by Zepto.
Your Earning Potential Scales With You
Total monthly payout by site OPD slab and SLA tier — base slab payout plus SLA incentive (illustrative).
| SLA tier | OPD 2,000 – 2,499 | OPD 3,000 – 3,499 | OPD 4,000 – 4,499 |
|---|---|---|---|
| On target (65% – 85%) | ₹2,25,000 | ₹2,75,000 | ₹3,25,000 |
| SLA 1 (≥ 85%) | ₹2,50,000 | ₹3,00,000 | ₹3,50,000 |
| SLA 2 (≥ 90%) | ₹2,75,000 | ₹3,25,000 | ₹3,75,000 |
| SLA 3 (≥ 95%) | ₹3,00,000 | ₹3,50,000 | ₹4,00,000 |
| Max Incentive (> 98%) | ₹3,75,000 | ₹4,25,000 | ₹4,75,000 |
Total monthly payout = OPD-slab base + SLA incentive. Manpower and most operating costs are reimbursed by Zepto on top of this.
Cost support
What Zepto carries under every payout
Costs Zepto Covers
Your payout is what you keep — the biggest running costs sit with Zepto, not you.
- ManpowerReimbursed at city-specific salaries — Associate, Shift Incharge, Security Guard, Loader, Housekeeper
- Operating costsDrinking water, internet, sanitization, pest control and DG largely provided or reimbursed
- You carryA fixed opex of ₹54,000 / month, consumables, and asset AMC after year 1
- No per-unit riskA flat OPD-slab payout — no U2O floor and no per-unit rate to chase
Reimbursed Manpower & Support
Zepto reimburses your in-house team at city-specific salaries, on top of your monthly payout.
- Associate
- Shift Incharge (SI)
- Security Guard (SG)
- Loaders
- Housekeeper (HK)
You carry a fixed Opex of ₹54,000 / month
Three Levers to Grow Your Earnings
The COST + OPD model rewards the fundamentals every good site operator already focuses on.
Grow your OPD
Sustained higher order volume moves your store into a higher OPD slab — and a higher fixed monthly payout.
Beat your SLA targets
Lift your weighted SLA score past 85 / 90 / 95 / 98% to add +₹25k up to +₹1.5 lac on top of your base payout.
Run a tight operation
Manpower is reimbursed and most costs are covered — disciplined stores hold service, avoid deductions and keep opex lean.
Why Franchisee Partners Choose Zepto
Predictable monthly payout
A flat payout set by your OPD slab — you know what a given order volume earns, every month.
Manpower reimbursed by Zepto
Your in-house team is reimbursed at city-specific salaries, so payroll isn’t a cost you carry.
Performance genuinely pays
Beat your SLA targets and up to +₹1.5 lac a month is added to your payout; deductions apply below target.
Transparent, published model
The same national OPD payout table and SLA scale apply to every partner, every month.
Most operating costs covered
Water, internet, sanitization, pest control and more are provided or reimbursed — you carry only a lean fixed opex.
Dedicated support
A Key Account Manager is your single point of contact for payouts, data access and commercial queries.
Where partners operate
Zepto franchise opportunities across India
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The COST + OPD model rewards order volume and SLA discipline — a transparent monthly payout with manpower and operating-cost support behind you.
Figures shown are illustrative examples. Actual OPD slabs, SLA incentives and cost support are governed by the official Franchise Partner agreement and vary by city, site and month.